Comments on: I’ve (Finally) Got My iPod Touch http://www.kurtlow.com/ive-finally-got-my-ipod-touch/ Moving along Sat, 19 Jun 2010 23:35:45 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Ashley http://www.kurtlow.com/ive-finally-got-my-ipod-touch/comment-page-1/#comment-9906 Ashley Thu, 27 Dec 2007 13:41:28 +0000 http://www.kurtlow.com/?p=448#comment-9906 hey just thought you should know, when I called Ipod about my battery problems. They told me that if you were to send in your Ipod when the charge will not hold for more than 6 hours at a time, then for only 59 dollars and an extra 12 dollars shipping and handle they replace your Ipod compleatly with a brandnew one of your type of Ipod! I have done it twice! Its really awesome.. But if it is somthing that has to do with the hardware it is 100 dollars to replace. [Yeah, I heard that when you send an iPod in for a battery replacement you actually get back a brand new refurb of the same model, which is sweet. --Kurt] hey just thought you should know, when I called Ipod about my battery problems. They told me that if you were to send in your Ipod when the charge will not hold for more than 6 hours at a time, then for only 59 dollars and an extra 12 dollars shipping and handle they replace your Ipod compleatly with a brandnew one of your type of Ipod! I have done it twice! Its really awesome.. But if it is somthing that has to do with the hardware it is 100 dollars to replace.

[Yeah, I heard that when you send an iPod in for a battery replacement you actually get back a brand new refurb of the same model, which is sweet. --Kurt]

]]> By: nVidia2008 http://www.kurtlow.com/ive-finally-got-my-ipod-touch/comment-page-1/#comment-9312 nVidia2008 Wed, 28 Nov 2007 08:58:06 +0000 http://www.kurtlow.com/?p=448#comment-9312 Hi Kurt, Kenny is not the guy to talk to, he handles corporate and education. For various reasons I cannot reveal my real name [mysterious, ha...]. Here's what you do. Speak to the actual outlet manager of KLCC shop. You are entitled to on-the-spot, brand-new iPod Touch still fresh in box. This is if your iPod Touch is DOA, within 7 days, which it clearly was. Please do pursue the matter until you get your brand-new iPod Touch. That is, not a unit handed back to you, but a fresh-unmolested-in-original Apple box new one. The DOA policy is not to give you back refurb, you get new box on the spot. [Thanks for the tip, mystery reader! I got a loose warranty unit replacement, but it works fine so I didn't want to kick up too much of a fuss because June from Marketing picked up the ball and was very helpful in solving the problem, which I appreciated. --Kurt] Hi Kurt, Kenny is not the guy to talk to, he handles corporate and education. For various reasons I cannot reveal my real name [mysterious, ha...].

Here’s what you do. Speak to the actual outlet manager of KLCC shop. You are entitled to on-the-spot, brand-new iPod Touch still fresh in box. This is if your iPod Touch is DOA, within 7 days, which it clearly was. Please do pursue the matter until you get your brand-new iPod Touch.

That is, not a unit handed back to you, but a fresh-unmolested-in-original Apple box new one. The DOA policy is not to give you back refurb, you get new box on the spot.

[Thanks for the tip, mystery reader! I got a loose warranty unit replacement, but it works fine so I didn't want to kick up too much of a fuss because June from Marketing picked up the ball and was very helpful in solving the problem, which I appreciated. --Kurt]

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